Genesis Research Consultancy Limited (GRCL) Privacy Policy
Effective Date: 18 October 2023 (last revised)
- Introduction
At Genesis Research Consultancy Limited (GRCL), we value your privacy. This Privacy Policy outlines our commitment to protecting your personal information while interacting with our services, products, and website. By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
- Information We Collect
2.1. Personal Information: We collect personal information, such as your name, contact information (email address, phone number), and billing details when you engage with our services or make a purchase. This information is essential to process your orders and communicate effectively.
2.2. Thesis and Manuscripts: When you submit a request for thesis, manuscript writing, or consulting services, we collect your academic or research content. This information is crucial for our writers and consultants to provide you with the best service.
2.3. Messaging System Data: Our proprietary Messaging System ensures seamless communication between clients, writers, and support staff. We may collect and store information exchanged through this system to facilitate and track your service requests.
2.4. Website Analytics: We collect data on website usage, such as IP addresses, browser types, and pages viewed. This information helps us improve our website’s functionality and user experience.
- How We Use Your Information
3.1. Service Fulfillment: Your personal information is used to fulfill your orders and provide you with the products and services you request, including thesis, manuscript, and consulting services.
3.2. Communication: We may use your contact information to communicate with you regarding your orders, services, promotions, or other matters related to our services. You can choose to opt out of promotional communications at any time.
3.3. Customization: We may use website analytics data to customize your experience and tailor our services to your preferences.
- Data Security
4.1. Protection: We employ security measures to protect your personal information, including encryption and secure data storage.
4.2. Access Control: Your personal information is accessible only to authorized employees, writers, and support staff who need it to fulfill your orders and provide services.
- Sharing Your Information
5.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services. They are bound by contractual obligations to maintain the confidentiality of your information.
5.2. Legal Compliance: We may disclose your information when required by law, court order, or government regulations.
5.3. Affiliate Programs: Your information may be used for participation in our Affiliate Program to offer you exclusive benefits.
- Your Choices
6.1. Opt-Out: You have the option to opt out of promotional communications at any time by contacting us or using the unsubscribe link in email communications.
- Access and Correction
7.1. You can access your personal information and make corrections by contacting us directly. We will make reasonable efforts to accommodate your request.
- Data Retention
8.1. We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy.
- Amendments
9.1. We may amend this Privacy Policy as needed. Any changes will be reflected in an updated Privacy Policy with a new effective date.
- Questions and Concerns
10.1. If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.
- Acceptance
By using GRCL’s services, you indicate your acceptance of this Privacy Policy. If you do not agree with this policy, we advise refraining from using our services.
